Terms & Conditions

Last Updated: October 2025

Welcome to Maridox Solutions.
These Terms and Conditions (“Terms”) govern your use of our website, [www.maridox.com], and your purchase of any products or services from us.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Maridox Solutions

Maridox Solutions is a supplier of industrial tools, construction machinery, safety equipment, and related accessories.
We serve customers across Nigeria and internationally, providing reliable, quality-assured products and professional support.

2. Use of the Website

You agree to use our website only for lawful purposes and in accordance with these Terms.
You must not:

• Use the website in a way that could damage or impair its functionality.
• Attempt to gain unauthorized access to any part of the website or our systems.
• Use the website to transmit any harmful or illegal content.

3. Account Registration

To make a purchase or access certain features, you may need to create an account.
You agree to:

• Provide accurate and complete information during registration.
• Keep your login credentials confidential.
• Notify us immediately of any unauthorized access or security breach.

Maridox Solutions is not responsible for losses resulting from unauthorized account access.

4. Products and Availability

We strive to ensure that all product descriptions, images, and pricing are accurate. However:

• Product availability may change without notice.
• Colors, images, and specifications may vary slightly from actual items.
• We reserve the right to modify, discontinue, or update any product at any time.

If a product you ordered becomes unavailable, we will contact you promptly to offer alternatives or a refund.

5. Pricing and Payment

All prices are listed in Nigerian Naira (₦) unless otherwise stated.
We accept various payment methods, including debit/credit cards, bank transfers, and secure online gateways.

Payments must be made in full before orders are processed.
We reserve the right to refuse or cancel any order if payment is not authorized or if fraud is suspected.

6. Shipping and Delivery

Maridox Solutions offers nationwide delivery and international shipping upon request.
Delivery timelines depend on product availability, destination, and logistics partners.

While we aim to deliver promptly, delays may occur due to unforeseen circumstances.
We are not liable for delays caused by third-party couriers or events beyond our control.

7. Returns and Exchanges

If you are not satisfied with your purchase, you may request a return or exchange within 7–14 days of delivery, provided that:

• The item is unused and in its original packaging.
• Proof of purchase is provided.
• The product is not custom-made or clearance stock.

Return shipping costs may apply unless the item is defective or sent in error.
See our Return Policy for detailed procedures.

8. Warranty

Some products sold by Maridox Solutions come with a manufacturer’s warranty.
Warranty terms vary by product and brand.
We are not responsible for damages caused by misuse, improper installation, or unauthorized repairs.

9. Limitation of Liability

To the fullest extent permitted by law, Maridox Solutions shall not be liable for:

• Any indirect, incidental, or consequential damages arising from your use of the website or products.
• Losses due to misuse, wear and tear, or failure to follow product instructions.

Our total liability for any claim shall not exceed the total amount paid for the product in question.

10. Intellectual Property

All content on this website—including text, images, graphics, and logos—is the property of Maridox Solutions or its licensors.
You may not reproduce, distribute, or modify any part of the website without prior written permission.

11. Privacy Policy

Your privacy is important to us. Please review our [Privacy Policy] for details on how we collect, use, and protect your data.

12. Termination

We reserve the right to suspend or terminate access to your account or our website at our discretion, without notice, if you breach these Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
Any disputes shall be handled exclusively by the courts of competent jurisdiction within Nigeria.

14. Contact Information

For questions, feedback, or support, please contact:
📧 [email protected]
📞 +234 706 7977 781
📍 Maridox Solutions HQ – Lagos, Nigeria